To ensure smooth delivery of your furniture, please review the following delivery policies:
- All orders must be paid in full at the time of delivery of the voucher.- If you must reschedule your delivery date, please notify our Customer Support Department or email us at firstname.lastname@example.org (mailto: email@example.com) at least three (3) days before your scheduled delivery- Visible merchandise damage or any home damage must be noted on delivery documentation and called in to our Customer Service Department at or email us at firstname.lastname@example.org within 48 hours of delivery.
Delivery Policies: We manage Door to Door deliveries to Karachi only through logistics company. Only bed deliveries in Karachi, Hoid manages on its own and deliveries to your room and fix it for it.
We have a weight based shipping system, depending on the product and it's weight. The shipping cost will automatically add to your order when you select your region.
Delivery Charges for Karachi
Delivery from Door to Door by Kangaroo Logistics
Cash on delivery for Karachi below Rs 14,000/-
For other products delivery time is 7 - 8 working days [Made on order]
Rs 250/- delivery charges for small wall shelves and mirrors.
Rs 120/- delivery charges for home accessories for Karachi.
Additional Rs 1,200/- Delivery and assembly for King size bed/ Queen size bed till 2nd Floor -
Additional Rs 500 will be charged for 3rd floor and above.
For Bigger items, assessment required by an individual as we manage deliveries by a courier company in Karachi.
*Keep the room empty for a bed delivery where we will assemble the bed
*Rs 500/- additional charges to disassemble an old bed [If there is any assembled old bed which you want our team to disassemble so we can assemble the new bed]
*No payment will be returned if you return a customised order.
Deliveries outside Karachi are managed by Tcs's company 'Home Movers'
Cash on delivery is not available outside Karachi
Complete payment before we ship your order is required